HNB Life PLC Junior Insurance Associate Career opportunity

About the Job

HNB Assurance PLC (HNB Life), an award-winning leader in the Sri Lankan insurance industry, has officially declared open applications for the post of Junior Insurance Associate. Modeled under the inspiring banner "Wings for Your Career", the company prides itself on cultivating a supportive workspace that elevates ambitious individuals into professional corporate leaders. HNB Assurance has secured massive national recognition, proudly standing as a certified "Great Place to Work". In addition, the organization holds top honors including being named among the Top 40 Best Workplaces in Sri Lanka, the Most Outstanding Woman-Friendly Workplace, and receiving global distinctions like the Best Life Insurance Company and Best Life Bancassurance Provider Global Brand Awards. Joining HNB Life means stepping into a culture of operational brilliance, ethical corporate governance, and continuous personal advancement.

Stepping into the role of a Junior Insurance Associate puts you at the absolute center of the organization's underwriting and technical core. Insurance risk assessment and application management represent the foundational engine of the insurance sector, making this vacancy exceptionally vital to maintaining high-quality portfolio growth. In this capacity, you will not simply manage repetitive database entries; you will serve as a crucial technical controller who analyzes prospective files, evaluates policy conditions, and interfaces with vast network branch teams to ensure seamless service delivery. If you are looking to build an elite, specialized corporate identity within a top-tier, multi-award-winning corporate giant, this opening is your ultimate launchpad.

Job Details

As a Junior Insurance Associate at HNB Life, your daily operational routine will comprise a highly technical, engaging, and collaborative mix of document analysis, policy underwriting, financial record tracking, and branch support. You will work closely under the mentorship of senior underwriting managers to safeguard corporate compliance.

Your core duties, learning pathways, and key operational responsibilities will include:

1. Policy Underwriting and Assessment:

* Underwrite incoming life insurance proposals in strict accordance with the company’s structural guidelines and risk management parameters.

* Carefully evaluate client application records, medical histories, and income declarations to ensure accurate risk classification before policy activation.

* Provide clear, concise support to clarify technical policy terms for distribution networks and internal sales channels.

2. Premium Refund Operations and Coordination:

* Process and systematically coordinate all required premium refund arrangements for customers without structural delays.

* Cross-check policy payment logs against customer accounts to identify, verify, and resolve premium calculation errors or overpayments.

* Generate formal payout authorizations and update financial status records within the internal system.

3. Pending Case Management and Pipeline Optimization:

* Closely follow up on all pending customer applications, medical requests, and policy cases to ensure timely completion.

* Actively bridge operational gaps by reaching out to regional branches to acquire missing documentation or outstanding health reports.

* Maintain an organized tracking workflow to hit predefined corporate turnaround times (TAT) consistently.

4. Operational Report Preparation:

* Prepare routine underwriting and operational reports for management review.

* Compile structured performance sheets, case completion rates, and premium logs to monitor overall branch efficiency.

5. Branch Network Collaboration:

* Coordinate directly with diverse branch teams to facilitate smooth, transparent, and superior service delivery island-wide.

* Serve as a highly reliable point of contact for retail branch staff regarding underwriting issues and document updates.

Requirements and Qualifications

HNB Life is searching for organized, detail-oriented, and ambitious candidates who possess a reliable foundational knowledge of insurance operations alongside steady communication capabilities.

Academic Credentials and Professional Prerequisites:

* Academic Foundation: Successful completion of the G.C.E. Advanced Level (A/L) qualification across core subject streams.

* Professional Qualifications: Possession of an Insurance Foundation Certificate (IFC) or any similar qualification will be treated as a highly distinct added advantage.

* Work Experience: Must possess a minimum of 1 year and 6 months of solid, practical working experience in the corporate field.

* Industry Preference: Distinct preference will be explicitly given to prospective candidates who possess past working experience within the insurance industry.

Technical Competencies and Software Skills:

* Computer Literacy: Dependable baseline proficiency in handling standard computer applications, email platforms, and spreadsheets to process insurance files smoothly.

* Analytical Ability: Sharp analytical skills to accurately assess applicant information against strict underwriting frameworks.

Soft Skills and Personal Traits:

* Communication Potentials: Exceptional written and verbal communication skills to correspond smoothly with branches and resolve client cases.

* Team Synergy: Solid interpersonal skills to collaborate productively with cross-functional teams in a fast-paced environment.

* Time Management: Exceptional organizational skills, allowing you to track multiple pending cases simultaneously and meet tight deadlines.

Job Benefits

Choosing to advance your corporate path with a recognized leader like HNB Assurance PLC brings immense professional rewards, industry credibility, and long-term career safety.

* Top-Tier Workplace Recognition: Working inside a certified "Great Place to Work" ensures you enjoy a deeply rewarding, motivating, and healthy professional ecosystem.

* Elite Resume Value: Aligning your career with a global award-winning company (Best Life Insurance & Bancassurance Provider) gives your CV undeniable weight and leverage in the international corporate arena.

* Diverse Skill Advancement: Gain intensive, highly specialized technical training in core life insurance underwriting, risk evaluation, and financial operations.

* Merit-Driven Career Progression: HNB Life promotes a culture of performance, offering consistent opportunities for internal promotion into senior executive and managerial roles.

* Cohesive Work Culture: Benefit from an inclusive, supportive, and dynamic team layout that prioritizes equal opportunities and professional growth.

Other Details

To ensure your job profile is processed smoothly through the human resource screening setup, please closely follow the official submission guidelines below:

* Employer Identity: HNB Assurance PLC (HNB Life).

* Target Position: Junior Insurance Associate.

* Primary Mode of Application: Applications must be routed digitally via email. Physical paper drops or social media submissions will not be fed into the recruitment database.

* Dedicated Career Email Address: Forward your comprehensive, professionally formatted Curriculum Vitae (CV) directly to `careers@hnblife.lk`.

* Required Contact Information: Your CV must include updated contact numbers and the detailed names, designations, and contact details of two non-related referees.

* Email Subject Line Protocol: It is mandatory to explicitly state the exact position applied for ("Junior Insurance Associate") in the subject line of your email to avoid processing delays.

* Strict Submission Timeline: Ensure your completed resume reaches the recruitment database within 10 days of this advertisement's official publication date. Late applications will be automatically disqualified.

* Selection Process: Only shortlisted candidates who closely match the stated prerequisites will be officially contacted for subsequent interview rounds.