About the Job
Happy Bambinos Garment (PVT) Ltd stands as a prominent and fast-growing player in Sri Lanka’s renowned apparel manufacturing and export industry. Specialized primarily in the design, production, and international export of premium-quality baby and children’s clothing, the company has established a robust footprint in competitive global markets. By emphasizing strict quality assurance, ethically sourced safe raw materials, modern garment manufacturing technologies, and advanced supply chain management, Happy Bambinos Garment consistently meets the stringent safety and style expectations of top-tier international brands and end consumers.
Beyond business growth, Happy Bambinos Garment plays a vital role in Sri Lanka’s economic landscape. The apparel export sector serves as one of the primary drivers of foreign exchange earnings and employment creation across the island. By producing high-value baby wear using efficient production processes, the company generates crucial export dollars that strengthen the local economy while offering meaningful employment and skills development to Sri Lankan professionals. Modern technology investments, coupled with an agile approach to global fashion trends, ensure that Happy Bambinos Garment maintains high productivity and dynamic service delivery.
To sustain its expanding export pipeline and enhance client engagement, Happy Bambinos Garment (PVT) Ltd is inviting applications for the position of Sales & Customer Service Associates. This role is ideal for highly motivated, customer-focused individuals who possess a strong track record in sales coordination, client relationship management, and administrative support within a commercial setting.
As a Sales & Customer Service Associate, you will act as a primary bridge between Happy Bambinos Garment and its international and domestic business clients. Your core focus will be to maintain clear lines of communication, facilitate orders efficiently, address customer queries, resolve service challenges, and ensure smooth post-sale coordination. If you are a proactive professional with exceptional interpersonal skills, good computer literacy, and a passion for customer satisfaction, this opening presents an exceptional platform to build a rewarding career in Sri Lanka's world-class apparel export sector.
Job Details
* Position Title: Sales & Customer Service Associates
* Hiring Organization: Happy Bambinos Garment (PVT) Ltd
* Industry Sector: Apparel / Textile Manufacturing & Global Exports
* Job Function: Sales, Account Management, Customer Relations, Client Support
* Employment Type: Full-Time
* Work Location: Sri Lanka
* Target Age Group: Applicants should ideally be below 35 years of age
* Closing Date: January 5, 2026
* Selection Notice: Only shortlisted candidates will be contacted for interviews
Requirements and Qualifications
To excel in this role, applicants are expected to possess a well-rounded combination of formal education, relevant practical experience, and practical office/communication skill sets:
* Educational Background:
* Minimum qualification of G.C.E. Ordinary Level (O/L) or G.C.E. Advanced Level (A/L) examinations.
* Candidates holding diplomas, certificates, or professional qualifications in Sales, Marketing, Customer Relationship Management (CRM), Business Administration, or related disciplines will have an added advantage.
* Work Experience:
* Minimum of 4 years of proven work experience in sales, customer service, client relations, or administrative coordination.
* Prior experience working within the apparel manufacturing, garment export, textile, or retail supply chain sectors is highly desirable.
* Communication & Interpersonal Skills:
* Excellent verbal and written communication abilities to interact professionally with clients, internal production teams, and external stakeholders.
* Strong active listening, negotiation, and rapport-building capabilities to manage customer expectations effectively.
* Technical & Computer Literacy:
* Basic to intermediate proficiency in standard office productivity software, including Microsoft Office (Word, Excel, PowerPoint) and email management systems.
* Familiarity with sales tracking tools, database software, or Enterprise Resource Planning (ERP) systems used in garment production is a plus.
* Core Professional Competencies:
* Problem-Solving & Decision-Making: Ability to analyze customer issues promptly, make sound operational decisions under pressure, and deliver practical solutions that maintain client trust.
* Teamwork & Leadership: Demonstrated capacity to work collaboratively within cross-functional teams (production, quality control, shipping/logistics) and manage multi-step customer workflows smoothly.
* Organization & Time Management: High attention to detail, accuracy in record-keeping, and the capability to handle multiple customer inquiries simultaneously while adhering to strict dispatch deadlines.
Job Benefits
Happy Bambinos Garment (PVT) Ltd believes in fostering a supportive, productive, and growth-oriented work setting for all members of its staff. Successful applicants can look forward to a structured compensation package and positive organizational perks:
* Attractive Remuneration: A competitive basic salary aligned with industry standards for apparel and customer service professionals in Sri Lanka, supplemented by applicable operational allowances based on performance and experience.
* Professional Growth & Training: Access to continuous, on-the-job training programs designed to enhance customer management skills, product knowledge in children’s apparel, export procedures, and modern office productivity tools.
* Career Advancement: Clear pathways for upward internal mobility into senior sales coordination, key account management, or commercial operations roles as the enterprise continues to expand its international reach.
* Collaborative Work Culture: A friendly, respectful, and team-oriented office environment where innovation, clear communication, and mutual support are consistently encouraged.
* Job Stability: Long-term career security with a well-established manufacturer producing high-demand consumer goods for international markets.
Other Details
* Age Constraint: Candidates applying for this position should ideally be below 35 years of age at the time of application submission.
* Work Type: This is a full-time, standard employment role.
* Shortlisting Process: Due to the expected volume of applications, the company will only reach out to shortlisted individuals who closely meet the specified selection criteria.
How to Apply
Interested job seekers who meet the required qualifications, skills, and experience are encouraged to submit their updated Curriculum Vitae (CV) without delay before the closing date.
1. Prepare Your Application: Ensure your updated CV highlights your G.C.E. O/L or A/L results, relevant 4+ years of work history in sales/customer service, contact information, and references.
2. Submission Channel: You may submit your application via the official online submission portal or send it by direct email/post as indicated by Happy Bambinos Garment recruitment channels.
3. Subject Line: When applying via email, please clearly mention the job title **"Application for Sales & Customer Service Associate - Happy Bambinos Garment"** in the subject field to ensure your application is directed to the appropriate recruitment officer.
4. Deadline: Please ensure your CV is dispatched well ahead of **January 5, 2026**.
Disclaimer
This job posting is provided for informational and educational purposes for general job seekers in Sri Lanka. Lanka Jobs / Our Platform operates strictly as a third-party job aggregation and news posting platform and does not act as a recruitment agency, employer, or representative of Happy Bambinos Garment (PVT) Ltd. We do not charge any fees or commissions from job applicants at any stage of the application or hiring process.
While every effort is made to maintain the accuracy and currency of the information provided, applicants are strongly advised to verify details directly with the official hiring organization or company contact channels before submitting personal credentials. We shall not be held liable for any loss, damage, or inconvenience resulting from reliance on the information contained in this posting.
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